Privacy policy

Welcome to Essential ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment providers)
Order history
Device information, browser type, and IP address
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and ensure website security
Send promotional emails, offers, and newsletters (only if you choose to receive them)

3. Payment Information

We do not store your complete payment or card details. Payments are securely processed by trusted third-party payment gateways.

4. Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Analyze website traffic
Enhance your shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Shipping and logistics partners
Payment gateways
Marketing and analytics service providers
Government authorities when required by applicable law

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.