Terms of service

Welcome to Essential. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to:

Modify product information without prior notice.
Correct pricing or typographical errors.
Discontinue products at any time.
Limit the quantity of products available for purchase.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Suspected fraud or unauthorized transactions.
Incorrect pricing or product information.
Product unavailability.
Violation of these Terms.

If payment has already been received for a cancelled order, the applicable refund will be processed.

4. Payments

We accept payments through secure third-party payment providers. By placing an order, you agree that the payment information provided is accurate and authorized.

5. Shipping and Delivery

Estimated delivery times are provided for convenience and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Essential is not responsible for delays caused by third-party shipping partners.

6. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy. By placing an order, you agree to that policy.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand name
Images
Product designs
Graphics
Videos
Text
Website layout

is the property of Essential or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially exploit any content without prior written permission.

8. User Conduct

You agree not to:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Upload harmful software, malware, or viruses.
Interfere with the operation or security of the website.
Misuse or abuse our services.

9. Limitation of Liability

To the fullest extent permitted by law, Essential shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

Our products are provided on an "as available" and "as is" basis. While we strive for accuracy, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.